Services

build

pre-construction

Before construction begins, you need a plan that ensures long-term sustainability. Let us be your guide with our project management service.

  • Location specific market analysis to ensure viability and sustainability long-term
  • Site evaluation to determine the suitability of the project location
  • Co-op to ensure Structural and Architectural plans meet today’s standards both operationally, technologically, logistically, and profitably, with today’s best practices
  • Value engineer solutions and cost-effective alternatives to construction challenges
  • Evaluate the building’s design, landscape and parking with 3D renderings to visualize the future
  • Work with franchise development team on “custom” elements of project to ensure brand approvals are met and documented for any non-prototypical changes to standard design
  • Coordinate back-of-house cooking facility to meet local building codes as well as franchise requirements for culinary services
  • Liaison between Owner, Franchise, & Design team as Project Coordinator 
  • Establish and adhere to firm timelines and milestones to stay on track in budget
  • Coordinate with franchise approved interior design team and owner to meet expectations both visually and financially
  • Give feedback on cost breakdown of various aspects of FF&E (Furniture, Fixtures, and Equipment) prior to procurement and contracting to optimize the budget
  • Oversee contract negotiations, administration and compliance
  • Proactively identify and mitigate potential risks that could impact the project, such as permitting delays, supply chain disruptions, and construction challenges.
  • Organize and maintain project documentation including plans, contracts, and permits
  • Guide clients through the project approval process required by regulatory bodies, Franchise, and stakeholders to set the foundation for a successful construction project

improve

renovations

Successful renovations require careful planning, coordination, and execution. Whether you’re completing a property improvement plan, capital project, or brand-mandated renovation, we manage every stage of the process to minimize disruptions, control costs, and deliver a finished project that strengthens your property’s long-term value.

  • Capital improvement planning and budgeting
  • Scope development and project coordination
  • Contractor and vendor selection support
  • Bid review and proposal analysis
  • Project scheduling and timeline management
  • FF&E (Furniture, Fixtures & Equipment) procurement coordination
  • Brand-mandated renovation compliance
  • Renovation phasing to minimize guest impact
  • Progress monitoring and status reporting
  • Change order review and cost control
  • Quality assurance and punch-list management
  • New construction and conversion project support
  • Hotel repositioning and property improvement plans (PIPs)
  • Owner representation during renovation projects
  • Grand reopening and project closeout support

launch

pre-opening management

Comprehensive pre-opening management services are designed to take the stress out of opening a new hotel. From staff recruitment and training to market planning, we work tirelessly to ensure your hotel will be set up for success before it opens its doors.

  • Experienced team members dedicated to your success
  • Recruit, train, and empower key staff members with Brand-specific training
  • Develop and manage pre-opening budget 
  • Structure staffing for seamless operations
  • Coordinate implementation of F&B departments
  • Generate visibility with pre-market campaigns for your hotel
  • Create competitive plan to gain market share and presence in emerging markets
  • Coordinate all activities in advance of the opening 
  • Detailed logistical planning ensures a smooth launch

run

General operations

Take your business to the next level with our all-in-one management solution. From corporate relationships to quality control, we’ve got you covered. Our comprehensive suite of services takes care of everything from HR planning to financial management. You’ll have a clear overview of all aspects of business operations. We take care of the rest!

  • Professional accounting and reconciliation on monthly, quarterly and annual schedules
  • Quality control procedures and self-audit routines
  • Human resource oversight and action planning
  • Payroll administration and workforce management
  • Streamline business operations and improve efficiencies
  • Simplify corporate and ownership relationship management
  • Manage franchise and brand compliance requirements
  • Efficiently manage sales, marketing and revenue strategies
  • Oversee preventative maintenance programs
  • Technology systems coordination and implementation
  • Crisis planning, disaster recovery and emergency response
  • Short-term and long-term project planning
  • Renovation and capital project management
  • Franchise, restaurant and café development
  • Operations manual and SOP development
  • Training, leadership development and performance management
  • Vendor management and procurement coordination
  • Asset management and operational performance oversight
  • New business opening and transition support

protect & optimize

asset management

Protect your investment with strategic asset management focused on performance, profitability, and long-term value. We provide the insight and oversight needed to help owners make informed decisions and maximize asset performance.

  • Property performance analysis and strategic recommendations
  • Owner reporting and portfolio performance tracking
  • Operational and financial benchmarking
  • Capital planning and reinvestment strategy support
  • Revenue and expense optimization review
  • Market positioning and competitive set analysis
  • Budget review and variance analysis
  • Operational audits and performance assessments
  • Risk identification and mitigation strategies
  • Strategic planning for value enhancement or disposition
  • Coordination with ownership on asset-level decisions

scale

Franchising & growth

We help entrepreneurs and brands transform concepts into scalable franchise systems. From initial concept development to operational infrastructure and growth planning, we provide the strategic and operational support needed to build sustainable, franchise-ready businesses.

  • Franchise concept development
  • Business model evaluation and scalability planning
  • Brand positioning and market differentiation
  • Franchise operations strategy
  • Operations manual and SOP development
  • Training program creation
  • Organizational structure and staffing plans
  • Site selection and market analysis
  • Vendor sourcing and supply chain coordination
  • Technology and systems implementation
  • Marketing and brand launch support
  • New location opening assistance
  • Franchisee onboarding and support
  • Performance benchmarking and operational audits
  • Multi-unit growth planning
  • Ongoing operational management and advisory services

advise

independent consulting services

Our company provides a range of a-la-carte advisory and operational support services designed to meet the evolving needs of hospitality and service-based businesses. Each engagement is tailored to the specific goals of the property or organization, with experienced professionals focused on improving performance, efficiency, and long-term value.

  • Revenue management and pricing strategy
  • Financial analysis and performance reporting
  • Sales, marketing, and commercial strategy development
  • Human resources, recruiting, and employee benefits support
  • Regulatory compliance and operational risk management
  • Crisis response and emergency management planning
  • Technology systems integration and implementation
  • Cost control, budgeting, and expense optimization strategies
  • Operational audits and performance improvement planning